Private mode is off

Turn it on and Maternl's cookies are deleted when you close the browser, Google's page translator is switched off, and a red Exit button appears on every page.

How to stay safe

Privacy

Maternl never asks who you are. This page explains, plainly, what is kept, what is not, and what no website can hide — so you can decide how to use it safely.

If your safety depends on privacy

  1. Open Maternl in a private browsing window (on iPhone: Safari → Tabs → Private). Your browser then keeps no history of the visit.
  2. Turn on private mode below. Maternl's cookies are deleted when you close the browser, Google's page translator is switched off, and a red Exit button appears on every page.
  3. Use Exit (or press Esc twice on a keyboard) to leave instantly. It opens a weather search and ends your visit on our server.
  4. If someone may check your network, the Tor Browser hides which sites you visit from your internet provider.

For anyone whose safety depends on privacy: Maternl's cookies are deleted when you close the browser, and an Exit button appears on every page.

Look for the shield at the top of every page. An outline shield means private mode is off; a filled shield with a tick means it is on. Tap it to switch.

What we never ask for

Your name, address, phone number, date of birth, email, or any medical record number. There are no accounts. A sponsor code only says which organisation gave you access; it says nothing about you.

The contact form asks for an email address only if you want a reply, and it is optional.

What we keep

  • Sponsor reports. When a sponsor code or QR code is used: the code, the date and time, the language and the country you chose, and what happened (for example, a scan or a care search). No IP address, no browser or device details.
  • Country counts. The country you chose and when. No IP address, browser details or session number.
  • Usage counts. Which features are used, in which language and country, and the general topic of a question (such as “nutrition”), grouped under a random number that lasts one visit. Never the question itself.

What we do not keep

  • Your questions and answers. To answer, your question is sent from our server to the AI services we use (OpenAI and Perplexity). They see our server, not you or your IP address. We do not save the question or the answer.
  • Your location. “Use my location” sends your position to our server once, to find the town name, and it is not stored. Map squares and driving routes are fetched by our server too, so outside map services never see your IP address next to the place you are looking at. A care search is remembered by place name, so the next person searching the same town gets a faster answer — it is not linked to you.
  • A diagnosis on the pregnancy loss page. It is held only for your visit and never appears in the web address, your browser history or our server logs. “Reset form” clears it.

Our web host

Like every website, our hosting company keeps standard server logs for a limited time. These include IP addresses and the pages requested. We have made sure the pages requested never contain your question, your diagnosis or your location. The host is in the United States and can be required by law to share what it holds.

On your phone or computer

  • Cookies. A few small technical cookies remember your language, your country, your sponsor code and that you have signed in. No advertising or tracking cookies. In private mode they are deleted when you close the browser.
  • Pregnancy Tools. Due dates, kick counts and contraction times are saved only in this browser, never sent to us. Erase removes them.
  • Browser history. Ordinary browsing keeps a list of the pages you opened. A private window does not. No website can remove history that is already there.

Erase removes everything Maternl keeps in this browser, including Pregnancy Tools entries and the offline app copy, and signs you out.

Outside services your browser may contact

  • Google Translate, when a language other than English is chosen and private mode is off. It receives the page text and your IP address. In private mode it is not used.
  • Maps apps (Google Maps or Apple Maps), only when you tap Directions.
  • WhatsApp, email or your share sheet, only when you choose to share.
  • Telephone or support links such as 211, only when you tap them.

Fonts, icons, flags and the map software are served from our own site, so loading a page does not tell any outside company you are here.

What no website can hide

Your connection to Maternl is encrypted, so no one in between can read your questions or our answers. But your internet or phone provider — and anyone who controls that network — can see that your device connected to maternl.com, and when. The Tor Browser or a trusted VPN hides that.

Questions

Write to info@hygeia.org. You do not need to give your name.

Last updated 4 October 2026.

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